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Service Desk Analyst | Managed Services

Robert Half· 46 open roles

Location TBD On-siteFull-time3 weeks ago
Salary
A$75,000 - A$85,000
Experience
Mid
Job Type
Full-time
Posted
3 weeks ago
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About This RoleAI processing…

The Company We're partnering with a well-established Managed Service Provider that has been delivering exceptional IT solutions to Australian businesses for more than 30 years. Due to continued growth, they're looking to add a customer-focused Service Desk Analyst who has MSP experience to their collaborative Melbourne team. This is an excellent opportunity to join a business with an outstanding culture, work with a diverse client base, and develop your technical skills across a broad range of …

Key ResponsibilitiesTypical for this role

  • 1
    Design, build, and maintain high-quality software systems
  • 2
    Collaborate with product and design partners to ship customer-facing features
  • 3
    Write tests, conduct code reviews, and uphold engineering quality standards
  • 4
    Participate in on-call rotations and improve system reliability

RequirementsTypical for this role

  • Proficiency in one or more relevant programming languages and frameworks
  • Experience shipping production software end-to-end
  • Strong fundamentals in data structures, algorithms, and system design
  • Comfortable working in modern cloud environments and CI/CD pipelines

Perks & BenefitsTypical for this role

Competitive compensation aligned with experience and market rate
Health, dental, and vision coverage
Paid time off and company holidays
Remote-friendly or hybrid working arrangements where applicable
Learning and professional development support
Modern tools and equipment to do your best work

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