CE
Salaryest.
A$60,000 - A$90,000
Experience
Mid
Job Type
Contract
Posted
1 weeks ago
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About This Role
Centorrino Technologies is seeking a customer-focused Service Desk Support Officer to provide first-level IT support to end users. The role involves working within an ITIL Service Management framework. The company has been recognized as a Great Place to Work and one of the Best Places to Work in Australia. The position is remote.
Key ResponsibilitiesAI-extracted
- 1Provides first-level IT support to end users across the business
- 2Troubleshoots and resolves technical issues in a timely manner
- 3Typically: Documents and tracks incidents and requests using a ticketing system
- 4Typically: Collaborates with other IT teams to resolve complex issues
RequirementsAI-extracted
- Typically: Has experience in providing IT support in a similar role
- Typically: Possesses strong technical skills and knowledge of IT systems
- Typically: Has excellent communication and customer service skills
- Typically: Is familiar with ITIL Service Management framework
Perks & BenefitsAI-extracted
Typically: Health coverage is provided
Typically: Paid time off and holidays are offered
Typically: Opportunities for professional growth and development are available
Typically: Remote work options are available
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Posted
1 weeks ago
Job Overview
Salary (est.)A$60,000 - A$90,000
Job TypeContract
Work ModelRemote
ExperienceMid
LocationRemote
CategoryIT Jobs
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