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About This Role
The Services Assistant serves and supports customers on checkouts, self-service tills, and kiosks, while also assisting with On-demand grocery ordering and Click & Collect parcels. This role requires providing product recommendations and dealing with customer inquiries. The Services Assistant works remotely and is a key part of the customer service team. The role involves working with various systems and technologies to provide excellent customer service.
Key ResponsibilitiesAI-extracted
- 1Serve and support customers on checkouts, self-service tills, and kiosks
- 2Pick and select the best quality products for customers using the On-demand grocery ordering service
- 3Assist customers with Click & Collect parcels
- 4Build knowledge about products, services, and promotions to provide recommendations
- 5Deal with customer inquiries and proactively offer help
RequirementsAI-extracted
- Typically: Excellent communication and customer service skills
- Typically: Ability to work independently and as part of a team
- Typically: Basic knowledge of retail operations and products
- Typically: Ability to work in a fast-paced environment and adapt to changing situations
Perks & BenefitsAI-extracted
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