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Software Support Analyst

Reed· 6 open roles

Remote RemoteFull-timeYesterday
Salary
£27,000 - £30,000
Experience
Mid
Job Type
Full-time
Posted
Yesterday
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About This Role

The Software Support Analyst will join a friendly and passionate team to provide ongoing support and maintenance for bespoke software solutions. The role involves hybrid working with a 36.5 hour workweek. The analyst will work closely with clients to resolve issues. The position offers a salary range and opportunities for professional growth.

Key ResponsibilitiesAI-extracted

  • 1
    Provides consultation with clients to understand and resolve software issues
  • 2
    Deploys software support projects
  • 3
    Performs upgrades and new installations of software solutions
  • 4
    Typically: Collaborates with internal teams to identify and implement software improvements
  • 5
    Typically: Documents and tracks software issues and resolutions

RequirementsAI-extracted

  • Typically: Has experience in software support or a related field
  • Typically: Possesses strong technical and problem-solving skills
  • Typically: Has excellent communication and interpersonal skills
  • Typically: Is able to work independently and as part of a team

Perks & BenefitsAI-extracted

Typically: Health coverage is provided
Typically: Paid time off and holidays are offered
Typically: Opportunities for professional growth and development are available
Typically: Hybrid working arrangement with remote options

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