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About This Role
The customer service specialist acts as the primary point of contact for retailers across Canada and the US, ensuring rigorous order processing and effective follow-up. This role involves operational key responsibilities, including ensuring accuracy of service execution, resolving issues quickly, and providing high-end, personalized, and proactive customer experience.
Key ResponsibilitiesAI-extracted
- 1Manages order processing and follow-up for retailers across Canada and the US
- 2Ensures accuracy of service execution and resolves issues quickly
- 3Provides high-end, personalized, and proactive customer experience
- 4Serves as primary point of contact for retailers
- 5Typically: handles customer complaints and feedback
RequirementsAI-extracted
- Typically: has excellent communication and interpersonal skills
- Typically: has experience in customer service or a related field
- Typically: is able to work in a fast-paced environment and prioritize tasks
- Typically: has strong problem-solving and analytical skills
- Typically: is proficient in French and English
Perks & BenefitsAI-extracted
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