TE

Spécialiste en gestion de commandes

Techo-Bloc· 9 open roles

Remote RemoteFull-time2 weeks ago
Salaryest.
CA$45,000 - CA$70,000
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This Role

The Spécialiste en gestion de commandes acts as the primary point of contact for retailers across Canada and the US, ensuring rigorous order processing and effective follow-up. This role is key to operational success, focusing on accuracy, issue resolution, and high-end customer experience. The specialist provides personalized and proactive service, resolving issues promptly and maintaining customer satisfaction.

Key ResponsibilitiesAI-extracted

  • 1
    Manages order processing for retailers across Canada and the US, ensuring accuracy and efficiency.
  • 2
    Provides personalized and proactive customer service, resolving issues promptly.
  • 3
    Serves as the primary point of contact for retailers, addressing their needs and concerns.
  • 4
    Ensures effective follow-up on orders and customer inquiries.
  • 5
    Maintains high-end customer experience, focusing on satisfaction and loyalty.

RequirementsAI-extracted

  • Typically: Strong communication and customer service skills are required.
  • Typically: Ability to work in a fast-paced environment, prioritizing tasks and managing multiple orders.
  • Typically: Proficiency in order management software and systems.
  • Typically: Bilingualism in English and French may be an asset.
  • Typically: Previous experience in customer service or order management is preferred.

Perks & BenefitsAI-extracted

Typically: Health coverage is provided.
Typically: Paid time off and vacation days are offered.
Typically: Opportunities for professional growth and development.
Typically: Remote work options are available.
Typically: Competitive salary and benefits package.

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