Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)
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About This Role
The Sr. Technical Account Manager serves as a technical advisor and trusted advocate for Devices and Services Enterprise Support strategic enterprise partners, providing proactive relationship-driven technical support. This role involves developing deep knowledge of assigned partners and their complex deployments. The position is remote and focuses on building strong relationships with partners.
Key ResponsibilitiesAI-extracted
- 1Develops deep knowledge of assigned partners and their complex business-critical deployments
- 2Provides proactive relationship-driven technical support to partners
- 3Serves as the voice of the partner within the Devices and Services organization
- 4Builds and maintains strong relationships with strategic enterprise partners
- 5Typically: Collaborates with internal teams to resolve technical issues and improve partner satisfaction
RequirementsAI-extracted
- Typically: Strong technical background and experience in a technical account management or similar role
- Typically: Excellent communication and relationship-building skills
- Typically: Ability to develop deep knowledge of complex technical deployments
- Typically: Strong problem-solving and analytical skills
- Typically: Experience working with enterprise partners and complex technical systems
Perks & BenefitsAI-extracted
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