AM
Salary
$185,519 - $185,519
Experience
Mid
Job Type
Full-time
Posted
1 weeks ago
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About This Role
The Support Engineer II-Ext resolves customer product usage challenges and defects, and designs tools and mechanisms to provide advanced support. This role utilizes deep technical expertise and problem-solving skills for critical programmatic advertising ecosystems. The position is remote and based in New York, New York.
Key ResponsibilitiesAI-extracted
- 1Own and resolve customer raised product related usage challenges and defects.
- 2Design and build proactively identified tools and mechanisms.
- 3Provide advanced and proactive support by utilizing deep technical expertise and advanced problem-solving for critical programmatic advertising ecosystem.
- 4Typically: Collaborate with cross-functional teams to identify and prioritize customer needs.
- 5Typically: Develop and maintain technical documentation and knowledge base articles.
RequirementsAI-extracted
- Typically: Bachelor's degree in Computer Science, Engineering, or related field.
- Typically: 5+ years of experience in a technical support or engineering role.
- Typically: Strong problem-solving skills and ability to work in a fast-paced environment.
- Typically: Experience with programmatic advertising ecosystems and technologies.
Perks & BenefitsAI-extracted
Typically: Health coverage and medical benefits.
Typically: Paid time off and vacation days.
Typically: Retirement savings plan and matching contributions.
Typically: Opportunities for career growth and professional development.
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Posted
1 weeks ago
Job Overview
Salary$185,519 - $185,519
Job TypeFull-time
Work ModelRemote
ExperienceMid
LocationRemote
CategoryIT Jobs
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