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About This Role
The Support Engineer II-Ext at Amazon is responsible for resolving customer product usage challenges and defects, designing and building tools, and providing advanced support for critical advertising ecosystems. This role requires deep technical expertise and advanced problem-solving skills. The position is available remotely and multiple openings are available.
Key ResponsibilitiesAI-extracted
- 1Own and resolve customer-raised product-related usage challenges and defects
- 2Design and build proactively identified tools and mechanisms
- 3Provide advanced and proactive support for critical programmatic advertising ecosystems
- 4Utilize deep technical expertise and advanced problem-solving skills
- 5Typically: Collaborate with cross-functional teams to resolve complex issues
RequirementsAI-extracted
- Typically: Bachelor's degree in Computer Science or related field
- Typically: 2+ years of experience in a support engineering role
- Typically: Strong problem-solving skills and technical expertise
- Typically: Experience with programmatic advertising ecosystems
- Typically: Excellent communication and collaboration skills
Perks & BenefitsAI-extracted
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