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Technical Consultant, Mid-Market

ramp· 42 open roles

Remote RemoteFullTime2 weeks ago
Salaryest.
$80,000 - $140,000
Experience
Mid
Job Type
FullTime
Posted
2 weeks ago
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About This Role

Ramp is seeking a Technical Consultant to work with mid-market customers, acting as a liaison between customers and internal technical teams to establish partnerships and build financial solutions. The role requires technical skills to understand and educate on robust accounting features and integrate them across customer touchpoints. The Technical Consultant will partner with various teams to drive product roadmaps and define customer success criteria. The ideal candidate has experience in technical consulting, solutions engineering, or a similar customer-facing technical role, with familiarity with ERP systems and finance/accounting workflows.

Key ResponsibilitiesAI-extracted

  • 1
    Act as a technical advisor to customers and internal teams, supporting high-value implementations and expansion opportunities
  • 2
    Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions
  • 3
    Collaborate with onboarding specialists and implementation leads to support technical workstreams and ensure faster time-to-value and customer success
  • 4
    Troubleshoot integration blockers and guide customers through complex configuration decisions
  • 5
    Contribute to internal documentation and tooling to scale Ramp's ability to support integration use cases
  • 6
    Influence Ramp's product roadmap by channeling customer pain points and feedback to the Product and Engineering teams

RequirementsAI-extracted

  • Bachelor's degree in computer science, engineering, finance, business, or a related field
  • 2+ years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
  • Familiarity with ERP systems and finance/accounting workflows
  • Strong communication skills and ability to translate complex technical solutions into business value
  • Collaborative mindset and ability to work cross-functionally with various teams

Perks & BenefitsAI-extracted

Flexible PTO
100% medical, dental, and vision insurance coverage
401(k) with employer match
Fertility HRA and parental leave
Typically: opportunities for professional growth and development
Typically: access to cutting-edge technologies and tools
Typically: a dynamic and supportive work environment

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