Technicien·ne support technique
PG Solutions Inc.
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About This Role
The Technicien·ne support technique provides technical support for clients using Logiciels Sport-Plus software solutions, ensuring smooth operation of recreational services, sports centers, and other related applications. The role involves troubleshooting and resolving technical issues. The company has been developing innovative software solutions since 1989. This position is remote.
Key ResponsibilitiesAI-extracted
- 1Provides technical support to clients via various channels
- 2Troubleshoots and resolves technical issues with software applications
- 3Typically: Collaborates with internal teams to resolve complex technical problems
- 4Documents technical issues and solutions for future reference
- 5Typically: Participates in training and professional development to stay up-to-date with new technologies
RequirementsAI-extracted
- Typically: Has experience in technical support or a related field
- Possesses strong problem-solving and communication skills
- Typically: Has knowledge of software applications and troubleshooting techniques
- Is able to work independently in a remote setting
- Typically: Has excellent customer service skills
Perks & BenefitsAI-extracted
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