PG

Technicien·ne support technique

PG Solutions Inc.

Remote RemoteFull-time2 days ago
Salary
CA$65,000 - CA$65,000
Experience
Mid
Job Type
Full-time
Posted
2 days ago
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About This Role

The Technicien·ne support technique provides technical support for clients using Logiciels Sport-Plus software solutions, ensuring smooth operation of recreational services, sports centers, and other related applications. The role involves troubleshooting and resolving technical issues. The company has been developing innovative software solutions since 1989. This position is remote.

Key ResponsibilitiesAI-extracted

  • 1
    Provides technical support to clients via various channels
  • 2
    Troubleshoots and resolves technical issues with software applications
  • 3
    Typically: Collaborates with internal teams to resolve complex technical problems
  • 4
    Documents technical issues and solutions for future reference
  • 5
    Typically: Participates in training and professional development to stay up-to-date with new technologies

RequirementsAI-extracted

  • Typically: Has experience in technical support or a related field
  • Possesses strong problem-solving and communication skills
  • Typically: Has knowledge of software applications and troubleshooting techniques
  • Is able to work independently in a remote setting
  • Typically: Has excellent customer service skills

Perks & BenefitsAI-extracted

Typically: Health coverage is provided
Typically: Paid time off and vacation days are offered
Typically: Opportunities for professional growth and development are available
Remote work arrangement for a better work-life balance
Typically: Retirement savings plan or other financial benefits may be included

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