Get more IT Jobs jobs in your inbox
Verified daily — no ghost listings.
About This RoleAI processing…
Infosys is seeking aServiceNow Lead. In this role, you will c onfigure and enhance ITSM processes such as Incident, Problem, Change, Request, Knowledge, Service Catalog, SLAs, notifications, and approvals. You will also Develop and support CSM capabilities including Case/Interaction experiences, routing, and end-to-end workflow automation. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected …
Key Responsibilities
- 1In this role, you will c onfigure and enhance ITSM processes such as Incident, Problem, Change, Request, Knowledge, Service Catalog, SLAs, notifications, and approvals.
- 2You will also Develop and support CSM capabilities including Case/Interaction experiences, routing, and end-to-end workflow automation.
RequirementsTypical for this role
- Proficiency in one or more relevant programming languages and frameworks
- Experience shipping production software end-to-end
- Strong fundamentals in data structures, algorithms, and system design
- Comfortable working in modern cloud environments and CI/CD pipelines
Perks & BenefitsTypical for this role
Apply to This Job in Minutes
Generate ATS-optimized resume + cover letter + interview prep with Jobease.ca AI. Complete your application faster.
75% of AI Resumes Get Rejected
Beat the ATS with Jobease.ca's AI Resume Builder. Optimized for real hiring systems.
Build My ResumeProfile Match
Loading…Checking your profile against this job…
Job Overview
Share This Job
Track All Your Applications
Never lose track again. Jobease.ca organizes every application, interview, and follow-up.
Organize My Search