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Welcome Manager (Band 1)

National Trust· 10 open roles

Remote RemoteFull-timeToday
Salary
£26,000 - £26,000
Experience
Mid
Job Type
Full-time
Posted
Today
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About This Role

The Welcome Manager leads the Welcome and Services Assistant team, championing service and growing support at Fermanagh and Mid Ulster Property Group. This is a full-time, permanent role requiring weekend working and travel between National Trust sites. The ideal candidate has a gift for helping others feel welcome.

Key ResponsibilitiesAI-extracted

  • 1
    Leads the Welcome and Services Assistant team to deliver excellent customer service
  • 2
    Champions service and grows support at Fermanagh and Mid Ulster Property Group
  • 3
    Travels between National Trust sites to perform duties
  • 4
    Works weekends as part of the full-time schedule
  • 5
    Typically: develops and implements strategies to improve customer experience

RequirementsAI-extracted

  • Has a gift for helping others feel welcome
  • Typically: has experience in customer service or a related field
  • Typically: has leadership or team management experience
  • Typically: has excellent communication and interpersonal skills
  • Typically: is able to work independently and as part of a team

Perks & BenefitsAI-extracted

Typically: health coverage is provided
Typically: paid time off is included
Typically: pension scheme is available
Typically: opportunities for professional development and growth
Typically: flexible working arrangements

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