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About This Role
The Welcome & Service Team Member will provide excellent customer service to visitors at Chedworth Roman Villa, working as part of a collaborative team to ensure a positive experience. This role involves working on own initiative and being adaptable. The team member will report to the Welcome Manager. The role is remote and based at Chedworth Roman Villa.
Key ResponsibilitiesAI-extracted
- 1Provides excellent customer service to visitors, responding to queries and resolving issues in a professional manner
- 2Works collaboratively as part of the Welcome team to achieve shared goals and objectives
- 3Typically: Maintains a clean and safe environment for visitors, adhering to health and safety guidelines
- 4Typically: Assists with events and activities, promoting the site and its offerings to visitors
RequirementsAI-extracted
- Is customer focused with an understanding of the importance of great service
- Is a team player, but also able to work on own initiative
- Is well organised and adaptable, with a willingness to learn new skills
- Typically: Has previous experience in a customer-facing role, with excellent communication skills
Perks & BenefitsAI-extracted
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