Account Manager

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Cultivate and grow relationships with key client executives and stakeholders to empower the client and deepen the relationship with Flexport.
• 2
  Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• 3
  Use deep knowledge of the client to identify, develop, and close upsell, cross-sell, and renewal opportunities.
• 4
  Lead and actively participate in client onboarding and creating standard operating procedures.
• 5
  Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations.

RequirementsAI-extracted

• 3+ years of experience in supply chain operations, sales/account management, or a client-facing role.
• Ideally 2+ years experience in logistics, freight forwarding, or supply chain.
• Fluency in Dutch and English.
• Client-centric approach with strong problem-solving skills and attention to detail.
• Proven track record of selling a product and growing customers through a consultative approach.

Perks & BenefitsAI-extracted