Affirm Bank Compliance Lead, CRA and Complaints

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Serve as Affirm Bank's CRA Officer, leading strategy, analysis, and regulatory reporting to ensure meaningful community impact and strong exam readiness
• 2
  Build and maintain relationships with community groups in the Clark County, Nevada assessment area, identifying opportunities that support local development and expand access to financial services
• 3
  Own the consumer complaints program, driving insights, trend analysis, and improvements that enhance customer outcomes and transparency
• 4
  Provide clear, solutions-oriented compliance advisory to business partners, enabling responsible product innovation and execution
• 5
  Lead policy and procedure governance, ensuring frameworks are practical, up-to-date, and aligned with regulatory expectations

RequirementsAI-extracted

• Deep expertise in CRA and consumer compliance, with the ability to translate regulations into clear, actionable guidance
• Analytical and strategic thinker who uses data and insights to inform decisions and anticipate risk
• Proactive and resourceful operator who takes initiative and drives work forward with accountability
• Communicative and collaborative partner who builds alignment across teams and engages effectively with regulators and community stakeholders
• Customer-oriented mindset with strong empathy for community needs and a passion for fair and responsible banking

Perks & BenefitsAI-extracted