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About This Role
The Air Planning Associate plays a critical role in making global trade easy for everyone by coordinating day-to-day supply operations and supporting Flexport's end customers in achieving their logistics goals. This role involves analyzing data, executing booking and documentation processes, and contributing to the development of procedures and systems. The ideal candidate should have a Bachelor's degree in logistics, supply chain, business, or related fields, and minimum 5 years of experience in air operation or related roles. The role requires a customer-focused mindset, detail-oriented, and structured approach to work.
Key ResponsibilitiesAI-extracted
- 1Seamlessly coordinate the day-to-day supply operations, transload, trucking, and warehouse activities within the region
- 2Analyze data to rate subcontractor performance and inform performance management initiatives
- 3Execute booking and documentation processes with carriers and handle shipment troubleshooting and exception escalation
- 4Collaborate across teams to ensure smooth operations and a great customer experience
- 5Identify and suggest process enhancements to increase efficiency and quality
RequirementsAI-extracted
- Bachelor's degree in logistics, supply chain, business, or related fields
- Minimum 5 years of experience in air operation or related roles in freight forwarding/logistics
- Good communication skills in written and spoken English, with Chinese being a plus
- Detail-oriented, structured, and eager to learn global supply chain operations
- Customer-focused mindset with ability to respond promptly and professionally to customer needs
Perks & BenefitsAI-extracted
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