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About This RoleAI processing…
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Key Responsibilities
- 1ICQA Operations and Quality Assurance:
- 2Support safety programs and compliance to ensure a safe work environment for all associates.
- 3Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX regulations.
- 4Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team.
- 5Review and analyze customer complaints and defect data, followed by developing action plans to reduce future incidents.
- 6Plan for and identify root causes of inventory deviation through cause and effect analysis.
- 7Participate in and lead network-wide fulfillment and operations-focused quality initiatives.
- 8Drive process improvements and implement Lean and Six Sigma methodologies to enhance efficiency, productivity, and quality.
- 9Lead and manage cross-functional continuous improvement projects, collaborating with various department managers.
- 10Analyze data, key performance indicators (KPIs), and process metrics to identify areas for improvement and optimize operational performance.
- 11Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and efficient ICQA processes.
- 12Actively contribute to the development and implementation of technology solutions to improve inventory control and quality assurance.
- 13Lead and manage a team of area managers and hourly associates in ICQA operations within the fulfillment center.
- 14Drive team performance, employee development, and engagement.
- 15Motivate and mentor team members
Requirements
- Degree in a science or logistics-based discipline, with a strong bias towards analytics and data would be advantageous
- Strong understanding of finance and accounting functions, with a grasp of how inventory and accounts relate to each other
- Background in a logistics, distribution or similar environment
- Previous Inventory Control and Quality Assurance Management experience
- Experience with Lean and Six Sigma methodologies and techniques
Perks & Benefits
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