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About This RoleAI processing…
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Key Responsibilities
- 1Coach, manage, and develop a team of 30-100.
- 2Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
- 3Create, manage, and support recognition programs across your department.
- 4Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- 5Ensure procedures are followed for building security and product loss prevention.
- 6Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country.
- 7Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality.
- 8Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed.
- 9Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems.
- 10Serve as an escalation point to mitigate risks and resolve issues.
- 11Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them.
- 12Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network.
- 13Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
- 14Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.
Requirements
- Must be able to lift up to 49 pounds with or without reasonable accommodation.
- Must be willing and able to frequently push, pull, squat, bend, and reach.
- Must be able to stand/walk for up to 10-12 hours.
- Must be able to work in an environment where the noise level varies and can be loud.
- Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees.
- Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
- Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
- Experience in warehousing, fulfillment, or transportation/logistics management.
- You should have: 2+ years managing staff of 5 or more.
- Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines).
- This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
- Willing and able to work any permanent shift that may include overnights and holidays.
- By submitting your application, you are agreeing to our use and processing of your data as required.
Perks & Benefits
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