Associate, HR Shared Services

MongoDB· 37 open roles

Location TBD On-siteFull-time4 days ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

4 days ago

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About This RoleAI processing…

The Americas HR Shared Services team comprises four members, including the team lead, and supports operations across 19 countries in the Americas region. The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum.

Key responsibilities include payroll inputs, benefits enrolment and cancellations, reporting and reconciliations, administration of meal vouchers and transport reimbursements, handling tax-related files, and managing ad hoc documentation such as employment and visa letters. The team also supports background checks for interns, contractors, and new hires, along with onboarding, probation management, and offboarding processes.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

1
You will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA’s are met

Requirements

Experience for 3+ years in HR Operations / Shared Services in an HR Shared Services role for Americas region
Has expertise in HR Operations with eye for detail and process adherence
Is a self-starter who is intrinsically motivated for their own performance to achieve desired results
Can function independently, with minimal mentorship and supervision
Open to work in a 24X7 role
Is agile and can function in an ambiguous environment, capable of taking charge when the situation needs it
Should be proficient with ticketing tools and should have been excellent in meeting HRSS performance parameters - case handling, etc.
Ability to get into detailing the process and have an eye for detail to suggest process improvements
Comfortable with working in a shift of 6PM-2AM

Perks & Benefits

From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.