Associate Program Manager, Technical Operations

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Execute and maintain airport product configurations in coordination with senior team members and Engineering partners
• 2
  Participate in new feature launches and configuration rollouts, supporting QA testing in staging environments and flagging post-launch issues
• 3
  Monitor program performance using existing dashboards and analytics tools, surfacing trends and escalating anomalies with appropriate context
• 4
  Own execution of assigned projects and workstreams end-to-end, with clear oversight and guidance from senior managers
• 5
  Identify opportunities to improve and automate repetitive processes, documenting improvements for team use

RequirementsAI-extracted

• 2-4 years of experience in program management, technical operations, or a related field
• Comfortable with SQL for basic to intermediate data queries, able to read and interpret dashboards and run ad-hoc analysis
• Familiarity with GitHub or similar version-control/config tools, willingness to learn and execute configuration changes following established processes
• Strong attention to detail and follow-through, clear communicator who proactively flags blockers and keeps stakeholders informed
• Proficient in G Suite and project tracking tools, such as Jira

Perks & BenefitsAI-extracted