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Associate Technical Services Engineer II

MongoDB· 46 open roles

Location TBD On-siteFull-time3 weeks ago
Salaryest.
$90,000 - $140,000
Experience
Mid
Job Type
Full-time
Posted
3 weeks ago
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About This Role

The Associate Technical Services Engineer II at MongoDB provides technical expertise to customers, solving complex MongoDB problems and advising on best practices. This role requires a deep understanding of the MongoDB ecosystem and excellent problem-solving skills. The engineer will work with large customers, resolving questions on architecture, performance, and security, and contribute to internal projects. The role is based in the Dublin office with a mix of in-office and remote work.

Key ResponsibilitiesAI-extracted

  • 1
    Solves complex MongoDB problems for customers, providing expert advice and support
  • 2
    Works with large customers to resolve questions on architecture, performance, recovery, security, and other topics
  • 3
    Contributes to internal projects, including software development of support tools for performance, benchmarking, and diagnostics
  • 4
    Interfaces with product management and development teams to advocate for customers' needs
  • 5
    Provides expertise on best practices in running MongoDB at scale

RequirementsAI-extracted

  • Strong technical experience in systems administration, distributed systems, network administration, database architecture, or application architecture
  • Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts
  • Advanced diagnostic and troubleshooting skills, with the ability to think on feet and remain calm under pressure
  • Ability to rapidly learn a wide variety of new technical skills and work in a team environment
  • Typically: experience with programming languages such as Java, Python, or Ruby

Perks & BenefitsAI-extracted

Typically: health coverage and other standard employee benefits
Typically: paid time off and holidays
Typically: opportunities for professional growth and development
Typically: flexible working hours and remote work options
Typically: access to employee affinity groups and other company-sponsored programs

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