Associate Technical Services Engineer II

MongoDB· 37 open roles

Location TBD On-siteFull-time4 days ago

Salary

$76k - $149k

Experience

Mid

Job Type

Full-time

Posted

4 days ago

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About This RoleAI processing…

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Austin for our hybrid working model.

Key ResponsibilitiesTypical for this role

1
Drive day-to-day execution of the work outlined in this role
2
Collaborate with cross-functional partners to deliver outcomes
3
Communicate progress, blockers, and decisions clearly
4
Continuously improve how the team operates

Requirements

Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.
What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.
Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location.

Perks & Benefits

Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.

Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings.