Associate Technical Services Engineer II

MongoDB· 37 open roles

Location TBD On-siteFull-time4 days ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

4 days ago

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About This RoleAI processing…

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model.

Key ResponsibilitiesTypical for this role

1
Drive day-to-day execution of the work outlined in this role
2
Collaborate with cross-functional partners to deliver outcomes
3
Communicate progress, blockers, and decisions clearly
4
Continuously improve how the team operates

Requirements

Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.
What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

Perks & Benefits

Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.