Benefits Enrollment Specialist

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Manage the intake, submission, and confirmation of group health insurance selections for new plans and renewals
• 2
  Master carrier-specific portals and requirements to efficiently process orders and navigate approval workflows
• 3
  Review customer data against carrier eligibility standards to proactively mitigate errors and ensure high-quality plan adherence
• 4
  Partner with Licensed Benefits Advisors and customer-facing teams to deliver benefits packages in full and on schedule
• 5
  Act as the primary point of contact for follow-up requests from carriers, resolving information gaps or plan changes with urgency

RequirementsAI-extracted

• 6 months to 2 years of professional work experience, ideally within healthcare, health insurance, finance, or a fast-paced startup environment
• Proficient in Google Workspace, Microsoft Office, Adobe, and Salesforce
• Data-driven mindset with proven success in metrics-based roles where data accuracy and hitting KPIs are central to customer success
• Strong background in high-volume data entry and processing administrative tasks under tight deadlines and seasonal peaks
• Excellent cross-team communication skills with experience managing professional interactions with external company partners

Perks & BenefitsAI-extracted