Billing Operations Analyst

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Maintains revenue team external customer email and responds to customer queries in a timely manner
• 2
  Onboards customers to Twilio's internal billing system and Financial ERP system
• 3
  Gathers and formats large raw data sets to assist with customer billing reporting and queries
• 4
  Participates in month-end close, including managing and tracking recurring billing and customer credits
• 5
  Assists in the development and implementation of financial controls and processes surrounding revenue and invoicing

RequirementsAI-extracted

• 1-3 years of experience in an operations role, with strong experience in billings, revenue, or order to cash
• Demonstrated problem-solving, strong interpersonal and communication skills
• Solid experience working with large volume transactions with strong attention to detail
• Advanced Excel user, able to handle very large raw data sets using pivots and other functions
• Third-level qualification in Accountancy, Finance, or a Business-related discipline or equivalent experience

Perks & BenefitsAI-extracted