Business Systems Analyst II

About This RoleAI processing…

Key Responsibilities

• 1
  Develop requirements to automate and scale core processes; translate needs into user stories and process flows; lead discovery to identify gaps and opportunities.
• 2
  Own end-to-end requirements lifecycle from intake through delivery and post-launch validation.
• 3
  Gather and report data on key projects using tools such as, Salesforce, IronClad, and Snowflake to support critical, data-driven decisions across cross-functional initiatives.
• 4
  Oversee program deliverables, define scope, and manage expectations for successful product migrations.
• 5
  Lead and execute billing systems initiatives to support diverse product and pricing strategies.
• 6
  Establish and maintain strong partnerships with cross-functional teams—Sales Operations, IT, Engineering, and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team.
• 7
  Leverage project management tools (e.g., Jira, Notion) to deliver timely updates on internal projects, product launches, and roadmap progress.
• 8
  Analyze and optimize business processes, driving continuous improvement initiatives to streamline operations and deliver scalable, system-driven solutions.
• 9
  Support product launch preparations by engaging in system testing and documentation to ensure thorough enablement readiness.
• 10
  Document workflows and process enhancements related to quoting, billing, and provisioning systems.
• 11
  Demonstrate adaptability and influence by learning and collaborating effectively within a remote working environment.

Requirements

• 3+ years of experience with business systems, with a focus on the commerce-to-cash process, complemented by corporate experience and/or a background in systems consulting.
• Bachelor’s degree in Finance, IT, Business Administration, related field or equivalent experience.
• Demonstrated ability to take initiative while collaborating closely with teammates, learning from others, and sharing insights with the broader team.
• Proficient in Salesforce (SFDC), Snowflake and other reporting tools.
• Strong skills in analytical thinking, problem-solving, and organization.
• Skilled in reporting, data analysis, and data visualization.
• Knowledgeable in Quote-to-Cash processes and systems.
• Extensive cross-functional experience with excellent collaboration skills, capable of working with all levels of management across diverse functional teams.
• Able to synthesize and distill complex information, handle ambiguity with ease.
• Capable of understanding intricate system architecture where data flows through interconnected systems managed by various teams.
• Experienced in system implementations, user acceptance testing, and related documentation.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
• Technically adept with a proven ability to quickly learn new technologies.

Perks & Benefits