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About This Role
The Candidate Experience Lead at Lyft is a hands-on leadership role responsible for leading the coordination team, setting standards for scheduling excellence, and partnering across talent acquisition to improve the candidate journey. This role involves people management, coaching, and active contribution to scheduling and team projects. The ideal candidate has experience in recruitment coordination or talent acquisition operations, with strong working knowledge of scheduling systems and coordination tooling. The role is based in Toronto, Ontario, Canada, and offers a range of benefits, including extended health and dental coverage, mental health benefits, and flexible paid time off.
Key ResponsibilitiesAI-extracted
- 1Establish and hold the team accountable to scheduling SLAs, such as turnaround times and interview confirmations.
- 2Coach and develop individual contributors, including onboarding new team members and providing regular feedback.
- 3Identify process gaps and drive changes to improve the candidate experience, including implementing automation and tooling to reduce lag and repetitive work.
- 4Contribute to workstreams beyond the immediate team, supporting talent acquisition OKRs and process improvement initiatives.
- 5Build and nurture partnerships with talent acquisition leaders and hiring teams on behalf of the recruiting coordination team.
RequirementsAI-extracted
- Typically: 4-6 years of experience in recruitment coordination or talent acquisition operations, with some experience leading or mentoring others.
- Strong working knowledge of scheduling systems and coordination tooling, with attention to data integrity.
- Experience identifying and implementing process improvements or automation, with a track record of giving feedback that lands well.
- Ability to balance competing priorities and build trust with recruiters, hiring managers, and candidates.
- Typically: collaborative instinct and ability to work in a fast-paced environment.
Perks & BenefitsAI-extracted
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