Candidate Experience Lead

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Establish and hold the team accountable to scheduling SLAs, such as turnaround times, ticket pickups, and interview confirmations.
• 2
  Coach and develop individual contributors, including onboarding new team members, identifying skill gaps, and providing specific and actionable feedback.
• 3
  Proactively seek feedback, identify where the scheduling or communication process is letting candidates down, and drive the changes needed to fix it.
• 4
  Contribute to workstreams that sit beyond the immediate team, supporting TA OKRs and process improvement initiatives that benefit the wider organization.
• 5
  Build and nurture partnerships with Talent Acquisition leaders and Hiring teams on behalf of the recruiting coordination team.

RequirementsAI-extracted

• 4-6 years of experience in recruitment coordination or talent acquisition operations, with some experience leading or mentoring others.
• Strong working knowledge of scheduling systems and coordination tooling, with genuine attention to data integrity.
• Experience identifying and implementing process improvements or automation.
• Comfortable using metrics to identify problems and evaluate solutions.
• Able to balance competing priorities without dropping the ball on fundamentals.

Perks & BenefitsAI-extracted