CEO Communications Director

twilio· 41 open roles

Remote RemoteFull-time4 days ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

4 days ago

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About This RoleAI processing…

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

Key Responsibilities

1
Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities.
2
Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines.
3
Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative.
4
Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint.
5
Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams.

Requirements

12+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment.
Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments.
Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice.
Hands-on media relations experience , with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets.
Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision.
Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines.
Strong collaborative and influencing skills , with a proven ability to navigate complex, matrixed global organizations without formal authority.

Perks & Benefits

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900.

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200- $226,500.

Based in the San Francisco Bay area, California: $201,280 - $251,600.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.