Client Account Manager, Large Customer Sales (Tech)

About This RoleAI processing…

Key Responsibilities

• 1
  Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• 2
  Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• 3
  Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• 4
  Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• 5
  Educate brands and media agencies, effectively communicate value proposition and best practices
• 6
  Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• 7
  Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• 8
  Proactively seek and represent client needs and asks to cross-functional stakeholders
• 9
  Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• 10
  Proactively and continually identify areas of improvement
• 11
  Mentor and train other team members.

Requirements

• 8+ years of experience in advertising sales and account management, Tech client experience preferred
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Perks & Benefits