Client Account Manager, Mid-Market Sales (Goods)

About This RoleAI processing…

Key Responsibilities

• 1
  Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• 2
  Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• 3
  Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• 4
  Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• 5
  Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• 6
  Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• 7
  Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• 8
  Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• 9
  Strategically identify and pitch upsell opportunities to clients to contribute to account growth
• 10
  Proactively seek and represent client needs and asks to cross-functional stakeholders
• 11
  Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• 12
  Proactively identify areas of improvement and drive the execution of solutions
• 13
  Mentor and train other team members

Requirements

• 4-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Proficient at upselling with a proven track record of growing client spend
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Perks & Benefits