Community Content Strategist

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Own content strategy and programming to elevate community voices and build trust across Okta and Auth0 communities
• 2
  Design and run content programs that drive meaningful engagement and establish the community as an authoritative destination
• 3
  Identify and cultivate Community Champions to ensure their expertise is activated across content programs and business initiatives
• 4
  Develop and maintain the community calendar to align with product moments, GTM priorities, and audience engagement patterns
• 5
  Govern the content lifecycle to ensure content freshness and accuracy
• 6
  Build the GTM signal engine to monitor communities for strategic signals and route intelligence to stakeholders

RequirementsAI-extracted

• 4 to 7 years of experience in content strategy, community content, or knowledge management
• Experience building and managing community engagement programs that focus on developing technical and business thought leadership
• Demonstrated ability to read and work within technical content environments and restructure them into clear, accessible narratives
• Experience structuring and optimizing content for generative AI engines and applying content taxonomy frameworks
• Experience working cross-functionally with Product, Marketing, and Customer Success teams to align on shared goals
• Typically: Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively

Perks & BenefitsAI-extracted