Boost your chances at pagerduty
Tailor your resume to this exact job and generate a matching cover letter in about 60 seconds with JobEase — our AI application assistant.
- ATS-optimized resume
- Personalized cover letter
- Match score & keyword gaps
Free to start · no card required
Get more other jobs in your inbox
Verified daily — no ghost listings.
About This RoleAI processing…
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
Key Responsibilities
- 1Corporate Strategy & Execution: Establish operational objectives, policies, procedures, and work plans for the corporate strategy team; drive strategy execution by delegating assignments to subordinates and ensuring operational effectiveness; lead initiatives that deliver tactical results and contribute to the development of organizational policies.
- 2AI & Technology Strategy: Serve as the subject matter expert on enterprise AI strategy, with deep knowledge of AI adoption trends, competitive landscape, and emerging agent platforms; identify and develop AI-driven opportunities and initiatives that translate PagerDuty's AI investments into measurable business outcomes, providing recommendations on positioning, priorities, and go-to-market approaches
- 3Market Analysis & Financial Modeling: Conduct deep market analysis including TAM assessment, competitive positioning, emerging trends, and adjacency opportunities in DevOps, IT Ops, observability, and infrastructure software; build sophisticated financial models including P&L projections, investment scenarios, and return analysis for new markets, products, and strategic initiatives; evaluate strategic investments, pricing strategies, go-to-market models, and facilitate organizational prioritization with clear ROI analysis; support corporate development activities including market analysis for potential acquisitions and partnership synergies
- 4Cross-Functional Leadership & Team Development: Serve as a trusted partner to management, effectively cascading functional strategy and contributing to the development of organizational policies; accountable for the department budget which has a far-reaching impact on the business segment; drive cross-functional collaboration to ensure operational objectives align with corporate requirements; manage the activities of the strategy discipline through subordinate supervisors or professionals.
Requirements
- Domain Expertise: Deep expertise in DevOps, IT Operations, observability, monitoring, incident management, infrastructure software, or adjacent enterprise application/infrastructure markets—with demonstrated understanding of enterprise software business models, go-to-market strategies, competitive dynamics and how AI is transforming enterprise software
- Education & Experience: MBA from a top-tier program (or equivalent work experience) and a prior Bachelor's degree with strong academic performance; 10+ years total work experience with several years of post-MBA experience in corporate strategy roles at enterprise technology companies, top-tier management consulting firm or comparable experience in a strategic role
- Strategic Execution & Analytics: Experience successfully managing strategic initiatives end-to-end—framing ambiguous problems, conducting research and analysis, synthesizing recommendations, and building actionable business and operational plans with demonstrated ability to move rapidly from problem to recommendation; exceptional analytical and financial modeling skills, with the ability to build complex financial models, investment scenarios, and ROI analyses
- Leadership & Communication: Proven success leading and developing high-performing strategy or consulting teams; exceptional at building relationships, collaborating, and influencing senior executives and cross-functional stakeholders; outstanding communicator who can convey complex ideas clearly and concisely in both business and technical discussions; bias for action as an entrepreneurial self-starter who takes initiative, moves quickly, and delivers results in a fast-paced, high-growth environment
- Industry Experience: Deep experience shaping enterprise AI strategy at leading enterprise software companies in DevOps, observability, monitoring, incident management, infrastructure software, or IT operations platforms
- Growth & M&A Experience: Strong track record in identifying and evaluating new market opportunities and supporting M&A initiatives including market analysis, synergy assessment, and integration planning
- Executive Presence & Board Experience: Proven ability to engage C-level leaders and board-level audiences with the experience in leading strategic discussions, facilitating ambiguous, open-ended strategic conversations and driving them to actionable outcomes
Perks & Benefits
Apply to This Job in Minutes
Generate ATS-optimized resume + cover letter + interview prep with Jobease.ca AI. Complete your application faster.
75% of AI Resumes Get Rejected
Beat the ATS with Jobease.ca's AI Resume Builder. Optimized for real hiring systems.
Build My ResumeProfile Match
Loading…Checking your profile against this job…
Job Overview
Share This Job
Track All Your Applications
Never lose track again. Jobease.ca organizes every application, interview, and follow-up.
Organize My Search