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BE

Customer Advisor | Ballarat West | VIC

Bendigo Bank

Remote RemoteFull-time4 days ago
Salaryest.
A$50,000 - A$70,000
Experience
Mid
Job Type
Full-time
Posted
4 days ago
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About This Role

The Customer Advisor role at Bendigo Bank involves delivering high-quality service to customers, helping them achieve their banking goals. This position offers autonomy in service delivery, allowing the advisor to assist customers with transactions and educate them about online products. The role is remote and based in Ballarat West, VIC. The advisor will be responsible for providing excellent customer service and support.

Key ResponsibilitiesAI-extracted

  • 1
    Assists customers with transactions and banking inquiries
  • 2
    Educates customers about online banking products and services
  • 3
    Provides high-quality service to customers, helping them achieve their banking goals
  • 4
    Works autonomously to deliver service delivery
  • 5
    Typically: resolves customer complaints and issues in a professional manner

RequirementsAI-extracted

  • Typically: has excellent communication and customer service skills
  • Typically: has experience in a customer-facing role, preferably in banking
  • Typically: has knowledge of banking products and services
  • Typically: is able to work autonomously and as part of a team
  • Typically: has basic computer skills and knowledge of online banking systems

Perks & BenefitsAI-extracted

Remote work arrangement
Typically: health coverage and insurance benefits
Typically: paid time off and annual leave
Typically: opportunities for career development and professional growth
Typically: access to employee assistance programs

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