NE
Customer Care Consultant
NEX Building Group
Remote RemoteContract-1 days ago
Salaryest.
A$60,000 - A$90,000
Experience
Mid
Job Type
Contract
Posted
-1 days ago
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About This Role
Provide exceptional customer experiences through the new home build journey as a Customer Care Consultant for NEX Building Group.
Key ResponsibilitiesAI-extracted
- 1Handle customer inquiries and concerns in a timely and professional manner.
- 2Communicate effectively with customers to understand their needs and provide solutions.
- 3Work closely with the sales and construction teams to ensure a seamless customer experience.
- 4Maintain accurate records of customer interactions and feedback.
- 5Identify and escalate any issues that may impact customer satisfaction.
RequirementsAI-extracted
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in CRM software.
Perks & BenefitsAI-extracted
Health coverage
PTO
Typically: 5 days on, 2 days off schedule with 1 weekend a month coverage
Typically: 1,300+ passionate employees in a diverse and expanding organisation
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Posted
-1 days ago
Job Overview
Salary (est.)A$60,000 - A$90,000
Job TypeContract
Work ModelRemote
ExperienceMid
LocationRemote
CategoryCustomer Services Jobs
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