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Customer Enablement Manager

asana· 165 open roles

Location TBD On-siteFull-time5 days ago
Salaryest.
$80,000 - $140,000
Experience
Mid
Job Type
Full-time
Posted
5 days ago
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About This Role

The Customer Enablement Manager will lead enablement initiatives to drive adoption and customer engagement across various customer segments. This role involves influencing cross-functional teams, implementing strategic enablement frameworks, and scaling content to maximize customer impact. The ideal candidate will have a strategic vision and subject matter expertise to drive customer success and contribute to the growth and retention of enterprise customers. The role is based in Chicago with a hybrid schedule, requiring in-office presence on specific days.

Key ResponsibilitiesAI-extracted

  • 1
    Lead impactful enablement initiatives to drive adoption and customer engagement across diverse customer segments
  • 2
    Collaborate with cross-functional teams to implement strategic enablement frameworks and drive alignment and consistency
  • 3
    Design and deliver scalable training content to drive adoption and engagement across customer segments
  • 4
    Establish and innovate key metrics and KRs to optimize programs for impact and retention
  • 5
    Foster strategic customer partnerships to promote long-term adoption success and account growth

RequirementsAI-extracted

  • 6+ years of experience in customer enablement, learning and delivery, customer success, program management, or strategic consulting
  • Proven track record of leading impactful enablement sessions and initiatives
  • Strong program management skills with experience in defining and driving strategic enablement initiatives
  • Exceptional communication and facilitation skills with the ability to confidently engage and influence stakeholders
  • Strategic and sales-minded approach with the ability to identify and leverage opportunities for account growth and long-term customer success

Perks & BenefitsAI-extracted

Typically: Health coverage
Typically: Paid time off
Typically: Long-term savings or retirement plans
Mental health, wellness, and fitness benefits
Inclusive family building benefits
Career coaching and support

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