CL

Customer Engineer, Korean Specialist

cloudflare· 59 open roles

Location TBD On-siteFull-timeToday
Salary
Undisclosed
Experience
Mid
Job Type
Full-time
Posted
Today
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About This RoleAI processing…

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Key Responsibilities

  • 1
    Technical Validation: Partner closely with Korean Field Customer Engineers and Sales team to build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Developer, Security, Networking Platforms).
  • 2
    Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
  • 3
    AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.
  • 4
    Commercial Accountability & Expansion: Carry a variable quota tied directly to regional revenue. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Translate platform capabilities into return on investment for C-level executives.

Requirements

  • Native Korean Speaker with strong English to deal with customers in Korea
  • Experience: 3 years or more of experience in a customer-facing technical Pre-Sales role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, or Principal leveling).
  • AI Tooling & Automation: Demonstrated experience building tools with AI and a strong focus on using automation to solve technical and customer-facing challenges.
  • Core Technical Knowledge: Foundational understanding of Web Technologies, Internet Security, Computer Networking, along with strong technical troubleshooting skills.
  • Commercial Mindset: Willingness to work in a revenue-aligned environment.
  • Technical Curiosity & Adaptability: Passionate about learning new technologies and comfortable working in a fast-paced environment that requires navigating ambiguity.
  • Problem-Solving: Proven ability to proactively identify and diagnose complex issues, followed by developing sustainable, preventative solutions.
  • Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
  • Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway.

Perks & BenefitsTypical for this role

Competitive compensation aligned with experience and market rate
Health, dental, and vision coverage
Paid time off and company holidays
Remote-friendly or hybrid working arrangements where applicable
Learning and professional development support
Modern tools and equipment to do your best work

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