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About This Role
The Customer Success Engineer provides technical guidance and expertise to customers, driving product adoption and renewal through solution-based programs. This role requires experience with DevSecOps tools and technical expertise in development or systems engineering. The Customer Success Engineer will engage with customers, provide technical guidance, and demonstrate the value of GitLab product capabilities. The role is remote and offers benefits such as flexible paid time off, equity compensation, and growth and development opportunities.
Key ResponsibilitiesAI-extracted
- 1Engage with customers via Zoom calls and emails to provide technical guidance and solution expertise
- 2Provide technical, architectural, and best practice guidance to customers
- 3Drive the achievement of measurable value and business outcomes for customers
- 4Develop and collaborate on customer workshops, demos, and other enablement programs
- 5Maintain specialty competency in one or more technologies related to GitLab’s market focus
RequirementsAI-extracted
- Experience with a GitLab use case, such as SCM, CI, CD, DevSecOps, or Agile Planning
- Proficiency using DevSecOps tools or highly technical tooling in adjacent fields
- Technical experience in development or systems engineering
- Demonstrated capacity to clearly communicate complex technical problems and propose solutions
- Typically: strong problem-solving skills and ability to work in a fast-paced environment
Perks & BenefitsAI-extracted
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