PA

Deal Desk Specialist

pagerduty· 29 open roles

Remote RemoteFull-time1 weeks ago
Salary
$75,000 - $113,300
Experience
Mid
Job Type
Full-time
Posted
1 weeks ago
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About This Role

The Deal Desk Specialist will work cross-functionally with various teams to streamline the Lead-To-Cash Flow, serving as a trusted advisor and go-to resource for Sales teams. The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. The role involves educating Sales teams, providing deal support, and identifying opportunities for sales process improvements. The Deal Desk Specialist will work in a fast-moving environment and must be comfortable with change, have excellent interpersonal and communication skills, and be able to learn quickly.

Key ResponsibilitiesAI-extracted

  • 1
    Serve as the trusted advisor and go-to resource to the Sales teams, building strong relationships for solving complex problems across O2C processes
  • 2
    Educate Sales teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to core Sales activities
  • 3
    Provide deal support to global sales teams by assisting with manual order forms, deal guidance, system updates, and reporting
  • 4
    Identify and resolve issues that could prevent deals from closing in a timely manner
  • 5
    Escalate deal-threatening issues to appropriate leaders when resolution cannot be achieved at the virtual team level

RequirementsAI-extracted

  • Bachelor’s degree
  • 2+ years of experience in Sales Operations, Sales Enablement, or Deal Desk
  • Comfortable with change and an ability to thrive in a fast-moving environment
  • Excellent interpersonal and communication skills
  • Ability to learn quickly in a dynamic and collaborative environment

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity

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