TW

Delivery Project Manager 3

twilio· 175 open roles

Remote RemoteFull-time3 days ago
Salaryest.
$90,000 - $140,000
Experience
Mid
Job Type
Full-time
Posted
3 days ago
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About This Role

Twilio is seeking a Delivery Project Manager to drive the tactical execution and operational delivery of complex cross-functional projects within Global Operations. The role involves translating business needs into actionable requirements, cultivating partnerships, and ensuring project scalability and operational readiness. The ideal candidate will have experience in project management, technical literacy, and execution skills. The role is remote-based in Colombia and may require occasional travel.

Key ResponsibilitiesAI-extracted

  • 1
    Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery and ensuring both the impact and outcomes of the project are documented.
  • 2
    Cultivate deep partnerships across the Global Operations ecosystem to ensure project scalability and total operational readiness.
  • 3
    Drive project momentum by maintaining accountability for timelines and holding cross-functional partners to deadlines while adapting to shifting business capacity.
  • 4
    Identify and mitigate risks by serving as an early warning system, mapping complex dependencies across Enterprise Technology and Global Operations to protect the critical path.
  • 5
    Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation within Airtable to ensure long-term auditability and stakeholder alignment.

RequirementsAI-extracted

  • 5+ years of experience in Project Management, Program Management, or Delivery Management within a fast-paced technology or operations environment.
  • Proven ability to translate complex technical constraints into business tradeoffs and communicate effectively with Engineering and Product teams.
  • Demonstrated expertise in managing end-to-end project lifecycles, including business requirements gathering, UAT coordination, and launch enablement.
  • Advanced experience using project management and tracking tools to maintain high-integrity documentation.
  • Previous experience working closely with Global Operations functions such as Global Customer Services, Global Customer Support Operations, or Onboarding & Compliance.

Perks & BenefitsAI-extracted

Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
Retirement savings program
Typically: Opportunities for professional growth and development
Typically: Access to cutting-edge technology and tools

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