Developer Program Manager, Compliance

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Manage high-stakes escalations and provide clear guidance to top creators and strategic accounts to keep their content live and compliant.
• 2
  Serve as a strategic liaison between external creators and internal cross-functional teams to facilitate smooth communication and resolve complex content issues.
• 3
  Work proactively with internal enforcement teams to prevent unnecessary content takedowns and ensure strategic assets remain available.
• 4
  Support internal stakeholders and respond to requests from teams needing to coordinate with strategic accounts for content updates, feedback, or high-level information gathering.
• 5
  Drive process improvement by identifying recurring friction points and partnering with technical teams to improve internal systems and compliance workflows.

RequirementsAI-extracted

• Typically: 3-5+ years of experience in community support, program management, or creator relations.
• Typically: Proven track record in Trust & Safety or Compliance experience.
• Masterful communication and technical writing skills.
• High proficiency with Google Suite and experience with CRM/Ticketing tools.
• Crisis management skills and ability to function under significant pressure.

Perks & BenefitsAI-extracted