Director, Executive Communications (COO)

About This RoleAI processing…

Key Responsibilities

• 1
  Operational Storytelling: Develop and execute a communication strategy that defines the COO’s voice, focusing on operational excellence, business impact, and the "connective tissue" between Okta’s vision and its execution.
• 2
  Strategic Change Management: Lead communication workstreams for company-wide shifts, re-orgs, and COO strategy updates. You deliver direct, transparent messaging during times of transition.
• 3
  Thought Leadership & Executive Positioning: Position the COO as an industry authority on Identity, SaaS operations, GTM innovation, and building a winning company through high performance culture, by crafting high-impact, forward-thinking content, including keynotes/speeches, blogs, social, board presentations, and other public-facing content.
• 4
  Cross-Functional Orchestration & Collaboration: Build and maintain relationships with members of the Okta’s executive leadership team to inform COO communications strategy and content. Partner with teams across Global Communications, People, Marketing, Legal, Investor Relations, agency partners, and many others to ensure cohesive and consistent messaging.
• 5
  Data-Driven Alignment: Use metrics to validate communication strategies and ensure the COO’s organization is aligned with the company’s Vision, Measures, and Targets (VMT).
• 6
  Reputation & Risk Management: Proactively identify and mitigate communication risks related to business operations, handling sensitive internal matters with the highest level of confidentiality.

Requirements

• 10-15+ years of relevant communications experience: Ideally owning a C-level executive’s thought leadership and communications platform in a high-growth SaaS or technology company.
• Proven Strategic Advisor: Demonstrated success operating as a strategic partner—not just a content producer—with the ability to engage with and influence senior executives.
• Exceptional Executive Presence: The judgment and confidence to advise senior leaders in real-time and navigate high-profile, confidential projects with discretion.
• Organizational Mastery: Strong organizational skills to manage multiple concurrent priorities, navigate ambiguity, and deliver high-quality work on tight timelines.
• Communication Versatility: Strength in packaging content across a range of channels, including written communications, presentations, speeches, and video scripting.
• Industry & Financial Acumen: Deep understanding of the technology/software industry; experience with financial communications (e.g., investor relations, earnings) is a significant bonus.
• Based in Okta’s San Francisco office (In-office requirement).
• BS/BA degree required.

Perks & Benefits