Director, Learning and Development - Operations

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Develop and execute the Operations L&D program strategy end to end, translating SoFi’s product and Member Experience strategies into a focused portfolio of learning and development resources
• 2
  Cultivate and empower a team of knowledge managers, instructional designers, and trainers to produce best-in-class learning experiences
• 3
  Own and maintain the Operational Learning Library, using innovative instructional design and Knowledge Management to enable learning through various channels
• 4
  Apply a data-focused approach and leverage AI to continually improve SoFi’s learning and development programs, strategies, and standards
• 5
  Communicate progress, plans, and problems to senior management on training and program impact, areas of opportunity, and needed investments

RequirementsAI-extracted

• Bachelor’s degree in management, training, education, psychology or other related field, Master’s preferred
• Minimum of 10 years of training, development, or talent experience, including leadership experience in corporate training design, delivery and assessment
• Minimum 5 years of fintech or banking experience
• Minimum of 5 years of experience leading teams
• Excellent interpersonal and executive presentation skills, with exceptional written and verbal communication

Perks & BenefitsAI-extracted