Director, People Operations

About This RoleAI processing…

Key Responsibilities

• 1
  Role Overview The Director of People Operations is a pivotal leadership role responsible for driving operational excellence and transforming how HR services are delivered to employees globally.
• 2
  Reporting directly to the VP, Employee & Manager Experience, you will own the front-line support services and operational frameworks that empower our workforce.
• 3
  You will be tasked with building and restructuring a high-performing People Operations team, modernizing our HR tech stack through automation and AI, and ensuring flawless service delivery.
• 4
  As we evolve our HR delivery model, you will play a critical role in implementing agentic support (Okta 1) and ensuring our People Business Partners can focus on strategic initiatives by providing reliable, scalable, and intuitive foundational HR services.

Requirements

• Partner with the VP to build the infrastructure required for the new Manager Support Model, enabling a team of generalists to handle day-to-day leadership challenges.
• Change Champion: You are comfortable navigating ambiguity, driving change, and leading teams through transformation.
• This work requires a relentless drive to solve complex challenges with real-world stakes.
• If you are too, let's talk.
• Enable the Future-State Support Model Partner with the VP to build the infrastructure required for the new Manager Support Model, enabling a team of generalists to handle day-to-day leadership challenges.
• Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.
• In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Perks & Benefits