Director, Product Management

twilio· 175 open roles

Remote RemoteFull-time1 weeks ago

Salary

$227,840 - $335,000

Experience

Mid

Job Type

Full-time

Posted

1 weeks ago

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About This RoleAI processing…

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Key Responsibilities

1
Develop and drive the strategy and roadmap of Twilio’s phone number products, taking into account Twilio’s global growth strategy, regulatory needs, and scalable operations that make our customers successful on Twilio
2
Collaborate cross-functionally with GTM, Legal, and the rest of Communications Product teams to ensure alignment on the best strategic direction and market opportunities
3
Launch innovative phone number products from the infrastructure layer up and lead critical new initiatives for Twilio that open up new markets
4
Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers love and value
5
Manage a global team of product managers and mentor them to succeed in building and executing to the vision

Requirements

Minimum of 10+ years of Product Management or related experience building customer-facing cloud products for businesses (B2B) or developers
Experience growing a team of product managers
Experience with highly technical, multi-workstream product launches; distributed systems experience a plus
You can translate between the technical details, customer problems, and business impact of the team’s work
You are a strong communicator. From pitching to our leadership team on what customers need to see from our products, to developing a spec for a feature with a partner, you’re able to thoughtfully and clearly explain fundamental reasons behind your decisions.
You are organized and comfortable working with exec-level stakeholders and drive deep customer relationships.
You can build highly leveraged products that can be used as the cornerstone for customers and internal teams alike.
You’re not shy about diving in deep with engineering, sales, legal, or the customer.
You can run a tight ship, prioritizing a robust stream of work into cohesive, incremental releases
BS in Computer Science, Engineering, or equivalent practical experience

Perks & Benefits

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840.00-$248,800.00.

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200.00-$301,500.00.

Based in the San Francisco Bay area, California: $268,000.00-$335,000.00.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.