Director, Software Engineering

twilio· 175 open roles

Remote RemoteFull-time1 weeks ago

Salaryest.

$140,000 - $200,000

Experience

Mid

Job Type

Full-time

Posted

1 weeks ago

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About This RoleAI processing…

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Key Responsibilities

1
Define and drive the engineering strategy and roadmap for your area, ensuring alignment with business objectives
2
Partner closely with product, architecture, and executive leadership to co-create strategy and translate it into actionable execution plans
3
Build, inspire, and scale high-performing teams; foster a culture of ownership, accountability, and continuous improvement
4
Establish robust operational mechanisms for predictable, high-quality delivery across complex, distributed systems
5
Make investment trade-offs, prioritize resources, and ensure technical health and system reliability for the long term
6
Mentor engineering leaders, cultivate talent, and champion diversity and inclusion across the organization
7
15+ years of experience in software engineering, with a minimum of 5 years in senior engineering leadership roles (Director or above)
8
Deep expertise in software development life cycle, system design, distributed systems, and system reliability
9
Demonstrated ability to lead strategy and execution for large-scale, complex engineering organizations
10
Proven success building and scaling high-performing teams and establishing strong operational mechanisms
11
Strong technical judgement and capability to make portfolio-level trade-offs and prioritize investments
12
Excellent communication skills, influencing ability, and partnership with cross-functional stakeholders, including executive leadership
13
Track record of driving engineering excellence and championing best practices in system design, development, and operations

Requirements

15+ years of experience in software engineering, with a minimum of 5 years in senior engineering leadership roles (Director or above)
Deep expertise in software development life cycle, system design, distributed systems, and system reliability
Track record of driving engineering excellence and championing best practices in system design, development, and operations
Experience in high-growth technology companies, cloud platforms, or SaaS environments
Background in architecting large-scale, distributed systems and high-reliability platforms
Technical or advanced degree in computer science, engineering, or related field
Familiarity with Agile or Lean methodologies in product development
For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Perks & Benefits

What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.