Engineering Manager, Investigations and Incident Response
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About This RoleAI processing…
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Key Responsibilities
- 1Lead and mentor a diverse team of ~5+ senior engineers
- 2Partner with Security Platform and Detection Engineering teams to enhance telemetry, context, and response capabilities, and collaborate closely with key teams in Infrastructure Security, Application Security, Infrastructure teams, Legal, Privacy, Global Safety and Security, and Engineering teams across the organization.
- 3Coach and develop team members, help them grow their careers, technical expertise, and collaboration skills.
- 4Act as a senior escalation point during high-severity or complex incidents
- 5Ensure consistent, high-quality investigations with strong root cause analysis
- 6Establish clear priorities that balance speed, depth, and risk reduction
- 7Improve escalation paths, ownership clarity, and cross-functional coordination
- 8Use incident data to influence security priorities and investment decisions
- 9Partner closely with partner teams within Information Security to ensure incident learnings are shared and added to roadmaps for security risk reduction
- 10Work with infrastructure, product, and engineering teams to drive effective remediation
- 11Define and track key metrics such as MTTD, MTTR, incident severity, and recurrence
- 12Ensure clear communication during incidents to senior and executive leadership including updates on insights from incident patterns, trends, and emerging risks
Requirements
- 9+ years of industry experience in threat detection and incident response, with a minimum of 3-5 years in engineering management.
- Experience shaping or evolving incident response programs in complex environments
- Exceptional people management and mentorship skills, with a history of recruiting, developing and retaining top talent
- Strong understanding of attacker behavior and frameworks such as MITRE ATT&CK
- Experience and understanding of technologies such as EDR, SIEM, cloud environments, and investigation workflows
- Experience in cloud-native environments (AWS, GCP, Azure)
- Ability to analyze ambiguous situations and make sound, timely decisions
- Comfort partnering with engineering teams to build scalable solutions
- Ability to operate at both strategic and tactical levels, from executive communication to incident leadership
- Experience defining team strategy, priorities, and operating models
- Strong judgment in risk assessment, escalation, and trade-offs
- Excellent communication skills across technical and executive audiences
Perks & Benefits
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