CL

Enterprise Customer Engineer, Thailand

cloudflare· 36 open roles

Location TBD On-siteFull-time1 weeks ago
Salary
Undisclosed
Experience
Mid
Job Type
Full-time
Posted
1 weeks ago
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About This Role

The Enterprise Customer Engineer represents the core driver of Cloudflare's technical go-to-market strategy, serving as a trusted advisor to customers throughout the entire customer lifecycle. This role involves technical validation, trusted advisory, strategic alignment, and commercial accountability. The ideal candidate has experience in a customer-facing technical role and broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture. The role features a competitive base salary and a variable commission structure tied directly to commercial targets.

Key ResponsibilitiesAI-extracted

  • 1
    Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare's portfolio
  • 2
    Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders
  • 3
    Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer's evolving business goals and Cloudflare's product roadmap
  • 4
    Carry a variable quota tied directly to new business acquisition and/or ongoing account growth, and lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives

RequirementsAI-extracted

  • Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer
  • Broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture
  • Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
  • Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off (PTO)
Typically: retirement savings plan
Competitive base salary and a variable commission structure tied directly to commercial targets

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