Executive Communications Director, Chief Product & Technology Officer

twilio· 41 open roles

Remote RemoteFull-time4 days ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

4 days ago

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About This RoleAI processing…

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

Key Responsibilities

1
Iterate and execute an annual executive communications strategy and plan that positions the Chief Product & Technology Officer as the transformative leader behind Twilio’s innovation story.
2
Take the pen on all content coming from Twilio’s CPTO including keynotes, internal presentations, blogs, press and social media.
3
Partner with PMM and CorpComms on impactful, forward-thinking communications that tell Twilio’s innovation story from various R&D leaders
4
Propose opportunities and concepts for thought leadership to elevate Twilio’s R&D leadership’s visibility in the market
5
Develop content to represent R&D at quarterly Company All Hands meetings and other key internal companywide meetings
6
Drive communications for ongoing change management initiatives within the R&D function
7
Develop content for R&D function-level communications and events that supports Twilio’s unique Builder culture.
8
Build and maintain relationships with key partners to inform CPTO communications strategy including Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and more.

Requirements

10+ years experience in communications, including a minimum 3 years in a dedicated executive communications role
Experience in external-facing thought leadership (blogs, event keynotes, social media) Proficiency in creating slide desks for large audience presentations
Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until October 31, 2026, but may change based on business needs.
Please ensure you are engaging with an official @ twilio.com email address.
Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Perks & Benefits

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900.

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.

Based in the San Francisco Bay area, California: $201,280 - $251,600.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.